How do I fix this dag nabbit thing?
So, you are having problem with SANTAfm? Listed below
are frequently asked questions and solutions to common
What the heck is it? Is it the same as mp3?
broadcasts via the internet using mp3PRO technology.
The mp3PRO format allows you to hear 128kbps quality at a
64kbps speed. If you
wish to listen to the stream in highest quality, either
download the JetAudio player or be sure to
have WinAMP installed
and download the
WinAMP plugin and install. Otherwise, the station
will stream just fine via Windows Media Player or WinAmp...
just not at optimal quality level (but it will still sound
What is mp3PRO?
Mp3PRO is an advancement in the regular mp3 standard. The
technology was developed by Thomson and Fraunhofer and is
designed to have complete backwards and forwards
compatibility with regular mp3's. This means regular mp3's
will play normally on a mp3RO player and mp3PRO files will
play fine on a regular mp3 player but without the dramatic
improvements. Mp3PRO creates files that are more compact
(half the size) and with equal or better sound quality than
the original mp3 format. Basically you will be able to
attain the same quality streaming at only half the bandwidth
or you will experience double the quality of what your used
to streaming at a given bandwidth. To put things in
perspective, our 32kbps mp3PRO stream now sounds like a
64kbps stereo regular mp3 stream. This is great news for
dial-up users especially as much needed sound quality
How do I stream mp3PRO?
In order to experience true mp3PRO technology you will need
to have a mp3PRO compatible player. We suggest using Winamp
along with the Mp3PRO decoder plugin. Once you have the
correct version of Winamp installed simply download and
install the mp3PRO decoder plugin. Load the stream like how
you would normally and you should now be enjoying true
mp3PRO sound. To verify it should say "mp3PRO" after the
stream title in the Winamp playlist window. Also, the
bitrate should now read 64kbps 44khz stereo while before it
only read 64kbps 22khz stereo. Here are the tools you will
> Download Winamp.
Download the mp3PRO decoder plugin for Winamp.
How come I can no longer see the track titles in the
Winamp playlist window?
You need to configure the mp3PRO decoder to allow title
streaming. With Winamp open: Ctrl + P --> Select the Input
Tab under Plugins --> Highlight the Thomson mp3PRO decoder
in the Input plug-ins window --> select configure --> put a
checkmark on enable SHOUT/ICE-Cast streaming --> select OK
other players can I use to enjoy mp3PRO streaming?
Here are some other players that will let you stream
mp3PRO. The Jet Audio player works especially well.
Sometimes when I'm listening
the live stream cuts in and out and the player starts
rebuffering. What is happening?
a wide variety of reasons why the SANTAfm stream may be down
at any given moment, ranging from temporary loss of
connection between SANTAfm and our streaming server, to our
dogs kicking out the power cord. Ok, that probably
won't ever happen, but occasionally we need to do
maintenance to our network which causes the stream to go
offline. We even loose power or internet connectivity
from time to time!
if there is a chance that problem is with your own computer,
try rebooting your computer and reconnecting to the
internet. Itís amazing how many computer problems can be
fixed with a simple reboot. Also, try upgrading your player
to 'streaming' audio on the internet can be precarious. The
most common problem is playback stalling until more data
Relevant factors include:
viewing other web-pages while listening
network congestion (periods of high demand)
quality / speed of your connection
I can't get your station
to stream... What's wrong?
beauty of an mp3 stream is that it works for all the
major platforms (Mac, Windows, Linux). But to be
able to listen, you need a player. For windows, use Jet
Audio, WinAmp, iTunes or Windows Media Player. For Mac
OSX, use iTunes or Audion. For Linux, try XMMS.
Shoutcast streams over port 80, so firewalls should not
be an issue. Try upgrading your player or downloading
one of the ones we've just mentioned.
I want to download mp3's!
Why aren't they available?
Legally we are not allowed to make available for
download via mp3 ANY broadcast which contains
copyrighted material (e.g. music heard on the station).
We do provide a link to Amazon.com however, where you
can purchase the music you hear on SANTAfm.